Support
Welcome to the InnoGreet Support page! We’re here to ensure your experience is smooth and enjoyable. Whether you’re facing issues, have a suggestion, or just need answers, feel free to reach out to us directly. Use the links below to get in touch or find the information you need.
Join Our Discord Community
Want to connect with us and the vibrant InnoGreet community in real time? Join our Discord server to share ideas, get updates, and talk directly with other innovators and the InnoGreet team.
Join Discord – Click here to join our community.
Contact Us
Need personalized help? Email us anytime at: [email protected]
We’re here to address your questions, concerns, or feedback.
Report an Issue
Encountering a problem? Let us know, and we’ll work to resolve it as quickly as possible. Whether it’s a technical bug, account issue, or anything else, your feedback helps us improve. Follow these steps to get the help you need, instantly:
Step 1: Navigate to the Support Channel
Go to the #server-support channel in our Discord server. You’ll find instructions on how to submit a ticket for assistance (see Image below).
Step 2: Create a Ticket
Click the Create Ticket button at the bottom of the channel. This will open a private ticket channel where our support team can assist you (see Image below).
Step 3: Describe Your Issue
Once your ticket channel is created, describe your issue or report in detail. Our team will respond as soon as possible to provide support or resolve the problem (see Image below).
Feature Suggestions
Got a brilliant idea that could make InnoGreet even better? We’d love to hear it! Go to the #feature-requests channel in our Discord server, share your suggestions, and help shape the future of our platform.
Have a Question?
Need clarification or have a question about the platform? Reach out to us directly through the #questions channel in our Discord server, and we’ll get back to you with the answers you need.
